Shipping policy

Shipping Policy

Welcome to North & Vogue! We’re committed to providing a smooth, transparent, and reliable shipping experience. Please note that holidays and unforeseen events may affect shipping times.

 Shipping Charges

Free Shipping
We offer free shipping on all orders with no additional costs.

Shipping Destinations

We currently ship within Canada only to ensure timely and efficient delivery to all our customers.

Processing & Transit Times

  • Processing Time: 1–3 business days (Monday–Friday)

  • Transit Time: Your order is prepared and shipped out as soon as possible.
    We make sure your items arrive smoothly and safely — every time.

The timeline is estimate and may vary due to factors such as carrier delays, weather conditions, or holidays.

Delivery & Tracking

Your order is carefully prepared in our facilities before being handed over to our shipping partners.

  • You will receive a tracking number within 24 hours of your order being shipped.

  • If you do not receive tracking information within 2 business days of placing your order, please contact us at _______________________________.

You can track your order anytime by visiting our “Track Your Order” page and entering your tracking number or your order number and email address.

Changing Your Address

If you need to update your delivery address after placing an order, please contact us as soon as possible. 

  • Please check your address carefully. Errors must be reported within 24 hours of placing the order.

  • We’ll do our best to accommodate changes.

  • Once an order has shipped, we cannot guarantee that address changes can be made.

Multiple Shipping Addresses

We do not offer shipping to multiple addresses within a single order.

  • If you need items delivered to different addresses, please place separate orders for each address.

  • If you need assistance, contact us at support@northandvoguecanada.com.

Damaged or Lost Packages

If your package:

  • Arrives damaged, or

  • Does not arrive within the expected timeframe

please contact us immediately so we can assist you and work with the carrier to resolve the issue.

For any shipping-related questions or concerns, please reach out to our customer service team at support@northandvoguecanada.com.

We currently ship within Canada only to ensure timely and efficient delivery to all our customers.

Our processing time for your order is 1 to 3 business days. After that, you will receive your tracking number by email in the next days.

Go on our contact page and email us your question(s).